Sterling silver, with content of 92.5% pure silver, is widely used material for making high-quality jewellery due to it’s beautiful lustre and versatility. From intricate necklaces to simple rings, silver is a foundational material in the world of jewellery.

In artificial jewellery, cooper, brass and mix of alloys is used excluding zinc and nickel because of allergic reaction to skin.

Sterling Silver

Often considered the quality standard for silver jewellery. Sterling Silver is a precious metal with 92.5 % content of pure silver and the remaining 7.5% is composed of other metals, most commonly copper. Other metal is mixed to give strength and resilience because pure silver (99.9% pure) is too soft and malleable for producing durable jewellery and functional items.

German Silver

Despite its name, German Silver contains no elemental silver at all. It is a base metal alloy named for its silvery appearance. Standard composition of German Silver is normally around 60% copper, 20% nickel, and 20% zinc and these percentages can vary. It is also known by other names like Nickel Silver or Alpaca.

Sterling Silver is typically stamped with a hallmarks such as "925", "STERLING", "STER", or "S925". In India, the Bureau of Indian Standards (BIS) also provides hallmarking for silver. This stamp is a guarantee of its precious metal content.

German Silver does not have a "925" or any other hallmark associated with precious metals. As it contains no real silver, it is not subject to the same purity standards. It may sometimes be marked with "GS" (German Silver) or "NS" (Nickel Silver).

"Yes, we provide certificate on demand to make you believe in complete transparency and to have full confidence in your purchase. The third party certification can also be asked/obtained for metal used and the specific precious stones studded in Jewellery from one of the following institutions:

• Gemological Institute of America (GIA): The global authority in gemology.

• International Gemological Institute (IGI): Highly respected for grading diamonds and coloured stones, with a strong presence in India.

• Gemmological Institute of India (GII): A well-regarded national laboratory.

It is often not a standard practice to obtain third party certificate due to the cost of certification being disproportionate to the value of the stone itself.

However, rest assured that it is our commitment to quality that every gemstone we sell is a genuine, natural stone (unless explicitly stated otherwise, as with lab-grown diamonds) and has been carefully inspected and verified by our in-house, qualified gemologists.

We believe in the unique, intrinsic beauty of gemstones formed over millions of years within the earth. That is why we are proud to state that we exclusively sell natural gemstones in all our jewellery.

When you purchase from us, you are acquiring a piece of the earth's history, guaranteed to be authentic and natural.

Yes, we do offer custom jewellery design services. Our team can work closely with you to create unique, personalised pieces that perfectly match your vision and style. Please feel free to contact us to discuss your ideas and get started on designing your custom jewellery.

International Orders: Shipped and delivered within 20-25 days time exclusively via registered international courier companies and/or International Speed Post.

Domestic Orders: shipped and delivered within 3-7 days time through registered domestic courier companies and/or Speed Post services.

Delivery Responsibility: UVA Gems and Jewels, guarantees handing over the consignment to the courier or postal authorities/couriers within the specified time frame but is not responsible for any delays caused by these entities.

Delivery Address: All shipments will be delivered to the address provided by the buyer at the time of order.

Delivery Confirmation: Confirmation of delivery will be sent to the buyer through WhatsApp or Email id.

Customer Support: For any assistance or issues, please contact our help-desk at (+91)- 9588046587 or email uvagemsjewels@gmail.com.

Your order will be carefully packaged to ensure it arrives safely and securely. We use discreet packaging to maintain your privacy, with no external markings or labels that indicate the contents.

Tracking number is provided on your email id or through WhatsApp after the order is packed and ready for dispatch.

Our Return and Exchange Policy:

• Eligibility: We accept returns or exchanges for items for which the packet opening video made and the item is found defective, damaged during shipping, or significantly different from the description provided at the time of purchase. Customised or personalised items are generally non-returnable unless there is a fault on our part.

• Timeframe: Requests for returns or exchanges must be made within 3 days from the date of delivery.

• Condition: Items must be returned in their original condition, unused, and with all original packaging and tags intact.

• Process: To request a return or exchange, please contact us at (+91)- 9588046587 or email uvagemsjewels@gmail.com with your order number and details of the issue. We will provide instructions on how to return the item.

• Refunds: Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-10 business days on your refund instructions except cash.

• Shipping Costs: Return shipping costs are the responsibility of the buyer unless the return is due to a defect or error on our part.

• Exchanges: Exchanges are subject to product availability. If the requested item is unavailable, a refund will be issued.

Yes, we offer comprehensive repair services on cost basis for our jewellery to help maintain its beauty and longevity. Whether your piece requires resizing, polishing, stone replacement, or any other type of repair, our skilled craftsmen are here to assist.

To initiate a repair request, please contact our customer service team with details and photos of the item. We will provide an estimate, turnaround time, and instructions for sending your jewellery to us. Please note that repair costs and timelines may vary depending on the nature and extent of the work required.

Yes, our gemstone jewellery features carefully selected natural stones. Each piece is crafted to highlight the unique beauty and properties of the gemstones.

Terms & Conditions

• For the purpose of these Terms and Conditions, the term "we", "us", "our" used anywhere on this page shall mean SHUBRHAMSU ENTERPRISES, whose registered/operational office is First Floor, B2/23, B2/23, Janak Puri, Janak Puri, New Delhi, South West Delhi, Delhi, 110058.

• The terms "you", "your", "user", "visitor" shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.

• Your use of the website and/or purchase from us are governed by the following Terms and Conditions:

• The content of the pages of this website is subject to change without notice.

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

• You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable.

• It shall be your own responsibility to ensure that any products, services or information available through our website and/or product pages meet your specific requirements.

• Our website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics.

• Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• All trademarks reproduced in our website which are not the property of, or licensed to, the operator are acknowledged on the website.

• Unauthorized use of information provided by us shall give rise to a claim for damages and/or be a criminal offense.

• From time to time our website may also include links to other websites. These links are provided for your convenience to provide further information.

• You may not create a link to our website from another website or document without SHUBRHAMSU ENTERPRISES’s prior written consent.

• Any dispute arising out of use of our website and/or purchase with us and/or any engagement with us is subject to the laws of India.

• We shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of the cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

1.⁠ ⁠Introduction

SHUBRHAMSU ENTERPRISES is committed to ensuring that your privacy is protected.

If we ask you to provide certain information by which you can be identified when using this website, it will only be used strictly in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. You are encouraged to review this page periodically to stay informed of any changes.

2.⁠ ⁠Information We Collect

We may collect the following types of information:

Personal Identification Information

Name

Contact information including email address and phone number

Demographic Information

Postcode

Preferences and interests (if required)

Additional Information

Details relevant to customer surveys and/or offers

3.⁠ ⁠How We Use Your Information

We collect and use your information for the following purposes:

Internal record keeping

Improving our products and services

Sending promotional emails about:

New products

Special offers

Other updates we believe may be valuable to you

Market research purposes, which may involve contacting you via:

Email

Phone

Fax

Mail

Website customization based on your interests and preferences

4.⁠ ⁠Security of Your Information

We are committed to ensuring that your information is secure.

To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial safeguards.

5.⁠ ⁠Use of Cookies

5.1 What Are Cookies

Cookies are small data files stored on your computer’s hard drive with your consent. They help analyze web traffic and allow websites to respond to you as an individual.

5.2 How We Use Cookies

We use traffic log cookies to identify which pages are being visited.

This information helps us analyze data and improve our website to better serve customer needs.

Cookie data is used solely for statistical analysis and is removed from the system thereafter.

5.3 Your Cookie Choices

Cookies do not give us access to your computer or personal information other than what you voluntarily share.

You may choose to accept or decline cookies:

Most web browsers accept cookies automatically.

You may modify browser settings to decline cookies; however, this may limit website functionality.

6.⁠ ⁠Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information by:

Selecting the option provided on website forms indicating you do not wish your information used for direct marketing.

Withdrawing previously granted marketing consent at any time by emailing us at goellg@yahoo.com

.

We Commit That:

We will not sell, distribute, or lease your personal information to third parties unless:

You grant explicit permission, or

We are required by law to do so

We may send you promotional information about third parties only if you have indicated that you wish to receive such information.

7.⁠ ⁠Accuracy and Correction of Information

If you believe any information we hold about you is incorrect or incomplete, please contact us as soon as possible at:

Address:

First Floor, B2/23, Janak Puri, Janak Puri, New Delhi, South West Delhi, Delhi, 110058

Janakpuri C-4, Delhi 110058

Phone: 9588046587

Email: goellg@yahoo.com

We will promptly update or correct any inaccurate information.

8.⁠ ⁠Contact Information

For any questions or concerns regarding this Privacy Policy, please reach out to us at:

📧 Email: goellg@yahoo.com

📞 Phone: 9588046587

📍 Address: First Floor, B2/23, Janak Puri, New Delhi, South West Delhi, Delhi, 110058.