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UVA Gems & Jewels



Frequently asked questions
- 01We specialise in a wide range of jewellery including .925 sterling silver plain jewellery and gemstone-studded .925 sterling silver jewellery crafted from natural precious and semi-precious stones. Our collections are designed to meet global standards.
- 02International payments are typically accepted through bank wire transfers (T/T). Other payment arrangements may be considered depending on the order requirements and mutual agreement between both parties. Payment terms are finalized during order confirmation.
- 03UVA Gems & Jewels works with trusted suppliers, manufacturing partners, and artisan workshops across India. We strive to source materials through established industry channels and support responsible business practices throughout our supply network. Specific sourcing declarations and available documentation may be discussed based on buyer requirements.
- 04We support International shipments under mutually agreed commercial terms, including FOB, CIF, and other applicable Incoterms® depending on the order requirements and destination country. Shipping arrangements, logistics partners, documentation requirements, and delivery responsibilities are finalized during order confirmation.
- 05As many orders are manufactured according to buyer-approved specifications, returns are evaluated on a case-by-case basis. In the event of verified manufacturing defects or discrepancies from approved specifications, UVA Gems & Jewels will work with the buyer to determine an appropriate resolution in accordance with mutually agreed commercial terms.
- 06Yes. We support OEM manufacturing requirements and can coordinate production based on buyer-provided sketches, technical drawings, CAD files, reference images, or approved samples. Production feasibility and specifications are reviewed prior to sampling and order confirmation.
- 07Yes. We support OEM, ODM, and private label requirements. Existing designs can be customised, and buyer-specific product development can be coordinated based on project requirements.
- 08Yes. Sample development can be arranged before bulk production to allow buyers to review design, finish, stone selection, workmanship, and overall product specifications. Sample charges and shipping costs may apply.
- 09Yes. We support gemstone customisation, finish modifications, private labelling, custom tags, and packaging solutions based on buyer requirements and production feasibility.
- 10Yes. We support private label projects including custom branding, logo engraving (subject to design feasibility), branded packaging, and buyer-specific presentation requirements.
- 11Quality verification is conducted throughout the sourcing and production process. Depending on the product requirements, quality checks may include metal verification, stone inspection, finish examination, workmanship review, packaging inspection and pre-shipment verification.
- 12Yes. Silver purity declarations, gemstone certificates, metal purity testing, alloy composition testing and other available certification support can be arranged upon request. Testing charges may apply where applicable
- 13Yes. Products are packed using export-grade packaging solutions which may include anti-tarnish materials, protective zip-lock pouches and secure transit packaging. Custom packaging solutions are also available.
- 14Yes. We support retailers, online jewellery brands, e-commerce sellers, wholesalers, distributors, importers and private label businesses looking to source sterling silver jewellery from India.
- 15In many cases, we can coordinate production based on buyer-supplied reference samples, photographs or technical specifications. Feasibility is reviewed prior to sampling and production.
- 16MOQ requirements vary depending on the product category, design complexity, customisation requirements and production specifications. Product-specific MOQ information is available with each product listing, and customised requirements can be discussed individually.
- 17Production lead time generally range between 30 to 60 days depending on product complexity, order quantity, material availability and customisation requirements.
- 18Yes. We support International shipments through reliable logistics partners and can coordinate export documentation, packaging and shipping arrangements based on mutually agreed commercial terms.
- 19Depending on shipment requirements, support may include commercial invoices, packing lists, certificates of origin, product declarations and other export-related documentation as applicable.
- 20Yes. Product discussions, sourcing consultations, and project reviews can be arranged through Google Meet, Zoom or other mutually agreed communication platforms.
- 21Simply contact us through our website, email, phone number, or WhatsApp with your requirements. Our team will review your enquiry and assist you with product information, customisation options, sampling requirements and next step to be taken.
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